FAQ

What kinds of plush toys do you offer?

• Plush Craze Online Store offers a wide range of plush toys, including animals, characters from popular movies and TV shows, fantasy creatures, and more.

Are your plush toys suitable for all ages?

• Yes, our plush toys are designed to appeal to all age groups, from infants to adults. However, some products may have age recommendations for safety reasons.

Are your plush toys safe for children?

• Absolutely. We prioritize safety in all our products. Our plush toys undergo rigorous testing to ensure they meet or exceed safety standards set by regulatory agencies.

Can I customize a plush toy?

• At this time, we don't offer customization options. However, we regularly update our inventory with new and exciting plush toys, so you're sure to find something you love.

Do you offer international shipping?

• Yes, we do! Plush Craze Online Store ships to many countries worldwide. Shipping rates and delivery times may vary depending on your location.

What is your return policy?

• We want you to be completely satisfied with your purchase. If for any reason you're not happy with your plush toy, you can return it within 30 days for a full refund or exchange.

How can I track my order?

• Once your order has been processed and shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Do you offer gift wrapping?

• Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.

What payment methods do you accept?

• We accept all major credit cards, as well as PayPal and other secure payment methods.

How can I contact customer support?

• If you have any questions or concerns, our friendly customer support team is here to help. You can reach us via email, phone, or live chat on our website during business hours.